Since 100% of your score in obtaining a firefighter badge is in the oral
board, what are you missing that's keeping you from gaining that badge?
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In This Issue
1. Quick Presentation Skills Tip
2. Entry Level Skills Tip
3. Robs Corner
4. Promotional Level Skills Tip
(Entry level should read this too)
5. New Badges
7. Resource Websites for Candidates
1. Quick Presentation Skills Tip
I've got an interview next Monday and I've
gotten almost everything down except for these types of questions. I hope to
hear from you soon!!! Shane
I'm not really sure how I'm
supposed to answer the questions like "What is the job of a firefighter?"
Reply: Read the description on the job
"What would your employer say
Reply: I’ve had some great
reviews. If ever there is an area for improvement I want to know about it
because I can’t improve on something I’m not aware of unless it’s brought to my
"What are the quality traits of
a firefighter? Which one is the most
important to you?", etc.
Reply: Same question as Strengths and
Am I supposed to personalize
Reply: You're usually asked to give 3
strengths and on weakness. You can personalize one of your strengths, but not a
weakness. On the weakness state what it is and what you have done to improve
http://www.eatstress.com and learn how entry
level and promotional candidates are improving their interview scores up
to 15 points and nailing that badge!
Want Captain Bob to come speak to your group? See
Some of our products are now available with a payment plan. More Here:
2. Entry Level Skills Tip
The Perfect Score!
You’ve heard of the “Perfect Storm”? That’s where all the right
elements combine and create huge storms, tornados and hurricanes.
What’s it take to make a “Perfect Score” on your oral board?
Take a journey with me.
Could it be getting your EMT, FF1 & FF11, being a volunteer, academy, AS
degree, BA degree, experience, lateral, medic and every other merit
badge you could think of?
Sure all could play a part. Is there anything missing? No, looks
How about the most important one of all? Learning how to take the
all-important oral board that is usually 100% of your score to get
hired? Without this skill set you will have a real tough time making a
seamless no surprised presentation that will stun the oral board with
your credentials, life experience and the burning desire into giving you
a high enough score to get a shot at that badge.
I've seen candidates with great credentials, but can't present the
package at the interview. And, if you can't present the package, you
don't get the job . . . Period! Never! Ever!
I had a 911 call Sunday from a candidate who was scheduled in 3 days for
his next oral for his dream department. A Captain friend finally let
him look at the DVD portion of our program. He said, “Even though I
have been testing I couldn’t believe how unprepared I was. Now I’m
really scared. Is there anyway I can download the CD’s? I now know if I
can get this material what a huge advantage I will have over the other
This is not uncommon. But too many candidates have convinced themselves
through the four inches between their ears that just around the corner
they have what it takes to get that badge on the next test.
Here’s what can happen:
Bob or Rob, I went to private coaching with Rob last week. I was really
excited about testing in Emeryville, but I also had an interview in LA
first. I was going for my very first oral board. Well, I studied all my
material like you said, went to the oral board in LA, and did exactly
what I had prepared for. I waited in the waiting room with the rest of
the candidates for about five minutes and then one of the interviewers
came out and asked to talk to me in the hall. She gave me a card that
had directions for furthering in the process. Then she smiled and told
me that I got a perfect score. A PERFECT SCORE!! I was smiling and
laughing the whole way out. Thank you so much for your help, I know
I couldn't have done as well without it. Sincerely, Abe
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Bottom line getting a badge is
all presentation skills!
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Secrets How to Get a Badge!
Ask Captain Bob any questions
The secret Formula to get a badge here:
3. Robs Corner
statement that you can’t be hired with the minimum qualifications is true. If a
department is requiring an EMT, F/F1, or medic cert and you go in and put it on
the table I would be very surprised if you got a job.
But, even if you are 19, you should have more to offer than the minimum
requirements. By that point you should have played team sports, had a job,
volunteered your time, gotten other education and be able to lay out your plan
for the future.
In the last year I have coached four guys that were 19, they got hire with just
an EMT cert. Two were parking cars for a large hotel in Las Vegas and got on
with Las Vegas. Two got on with L.A. city, one of which was told he was the
only 100% they had given in months. But were they hired with the minimum
requirements? No. The guys parking cars went on to describe how they were
working, being the first customer service agent people met when they arrived,
How they had to be very aware of the ethnic and cultural differences of the
arriving guest and pass them along to the hotel, and be familiar with all of the
makes and models of cars. They all four had more than the minimum, most
everyone does; they just need to know how to present it properly.
What I tell people is that it is possible to get hired with the minimum, but
don’t count on it. Get all of the minimums out of the way and start
testing. Plan on having to get your EMT, F/F1, and go through medic school if
you want to have your best chance. Then you can be pleasantly surprised if you
don’t have to finish all of it.
Right now my department is trying to hire a group of medics. All we required
is a medic cert and to pass the stupid video team test in the “A” band. We
invited all 83 to a practical evaluation. A basic National Registry based
practical medic test and a medic based oral interview. A lot were no-shows, and
of the 62 that came only 12 passed. All these people needed was to have the
minimum qualifications, and be able to pass a National Registry test. We have
now moved to our “B” band and hope those people come with the minimum, they will
start in our academy if they do.
Where ever you might be stuck in the hiring process from the written
or video testing, physical agility CPAT, oral interview, psych interview,
background, polygraph, or medical, you can find new powerful information on
Captain Rob’s new web site here:
CAPTAIN ROB (Thank you)
For more on entry level coaching visit
4. Promotional Level Skills Tip
Don’t psych yourself out!
Captain Bob. In June I went
thru an assessment center for Assistant Chief.
In the panel interview, there
was a Fire Chief from a neighboring department who had this habit of looking at
me rather questioningly as I answered the question he posed, then after I
finished the answer, he would just keep looking at me, staring actually, with a
puzzled or bemused look and some strokes of a finger along his jaw, as though he
was contemplating a follow up question. I remembered your advice that if you've
said what you came to say, shut up, don't dig yourself a hole by trying to add
to your answer. I just met his gaze and waited. Towards the end, when he would
do this staring routine, the other panelists would ask him if he was done yet,
could they ask their next question. It actually got a bit comical. Afterwards
I was informed by an inside source that during the debriefing he told the other
panelists "I would stare at him, and he wouldn't blink !", and that he was a
strong advocate for me in their discussions, saying that he felt that my answers
were from the heart, not just something that I thought they wanted to hear. I"m
glad I remembered your advice and stuck to my script!
I finished #1 on the list, was
offered the position, and started there July 1st.
I used your nugget concept,
too. I have an amusing story about how I got into the fire service, more or
less by accident, in 1979. It fits well in answering questions about why I am
in the fire service, or questions about motivations. It really beats the heck
out of the old stock line about saving lives and serving the public.
Anyway, I want to say "Thank
You" for your program. My new department has a student sleeper program, we have
6 fire science students who live in our dorm and attend the local community
college. Naturally they are taking every test that they hear about. I have
shared tidbits from your program with them, and told them that besides their
degrees and that suit from Men's Wearhouse, your program is one of the best
investments they can make in their career.
Regards, Terry Ney, Assistant
Sheridan Fire District
Another set of Bugles:
Captain Bob, Chalk me up as another success
story! I pinned on my Captains bugles yesterday! I can’t tell you enough how
grateful I am for all your help, support, encouragement, and most of all the
knowledge and nuggets that gave me the edge in both the assessments and the
interview! As this is my second time using your system to promote, (Lieutenant
in 2003), I am a convert to what you preach. I tell all of the firefighters here
preparing to promote about you and even share your nuggets with them. It is
amazing how your easy steps and teachings really put me into the driver’s seat
and from saying “almost” to “I got the Badge!” I know where I am coming in 4
years when I am eligible to take the Battalion Chief’s test: right here! Thank
you again sir! If you go to FDIC in Indianapolis let me know, I would love to
shake your hand and buy you a cold one!
Michael D. Staats
Norfolk Fire Rescue
Wait! While you're here Captain Bob wants to give you a 10 day
FREE test drive of selected inside secrets how to
get a promotional badge. Learn more here:
For more on our promotional program visit
5. New Badges
Thanks Captain Bob, I'm getting
hired on with Dallas. This is my first time through the process and it was
really a piece of cake. I had 5 people sitting in front of me and they all
asked at least 5 questions. It took about an hour to complete. Good news is
that I'm in the top 25 and I really don't feel like I tried that hard. Sean
I didn’t purchase your product however I used
your website info to the fullest.
I studied hard and acted like a sponge
absorbing every word you spoke. It didn’t put me first on the list - but it did
however put me high enough on the list where I am now "living the dream." I can
only imagine where I would have placed if I had purchased your program. It was
like I had a pre-interview and I knew everything they were going to ask me. I
answered every question with confidence and some - with real experiences to
assure not to sound like a "clone"
All I can say is thanks for all of your
Thank you to Captain Bob's
website and along with firefighter Rob.
I have been testing for about 7 years now and finally reached a point where I
finally got picked up with a well respected So. Cal fire department (my #1
choice). I will be starting the academy at the end of this month. It's funny,
I guess when it rains, it pours! I actually had the chance to choose between
two great So Cal departments. I am so grateful for this opportunity. You
really have to understand and master each step of the process. I think it might
have taken me a little longer than normal. It did become very frustrating
especially over the last few years coming so close and falling just short. I
have to say, never give up! As long as you stay positive, master and really
understand each step of the process, you can achieve the ultimate goal! Now the
hard work really begins! I am going to make sure to keep a great attitude, a
great smile, and continue to work hard! So everyone, thank you once again! To
all the aspiring candidates, never give up!
More badges here:
To see how candidates have improved their position in gaining a badge
Check out the current "Bonus Nugget" oral board tip
Interview tips from a savvy observer:
I'll keep it short....
1. SHAVE...If you're a woman and have facial hair....SHAVE!
2. Dress appropriately: Males - Suit, tie, dress shoes, dark socks (no white
socks), and don't wear your Saturday Night Fever dancin' outfit. Females -
Business Suit. Make sure your clothes match, are clean and pressed. Take it
easy on the makeup. Basically, don't dress like a lush.
3. Don't take your cell phone or pager with you. Nothing ****es off the
board members like a cell phone or pager going off.
4. Be on time!
5. Prepare your answers. If you know some officers, ask them about their
board, but come up with your own answers, and then REHEARSE your answers.
And DON'T give that "because I want to help people" answer.
6. Yes sir, no sir / yes ma'am, no ma'am. (enough said).
7. If you're a smoker, DON'T smoke right before your interview. First
impressions are important, and like it or not, there are a lot of
non-smokers out there who are personally offended by smokers.
8. Use deodorant.
9. Brush your teeth.
10. Pop your zits.
11. Zip up your pants.
12. Don't eat onions or spicy food right before your lunch.
13. Don't take a coffee cup in with you.
14. Be humble.
15. Don't hang around afterwards. Even if you know some of the officers. Go
home. It looks bad if you are seen hanging out with officers afterwards.
16. We have you're numbers. Don't call us, we'll call you.
17. Review your application. Hopefully you made a copy of your application
before you turned it in. Review it and be prepared to answer questions about
what you've put in it.
18. Don't chew gum or candy.
19. Get a haircut, and then COMB or BRUSH YOUR HAIR.
20. Lastly, pass gas.
7. Resource Websites for Candidates:
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