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The following testimonies are from candidates who have improved their position in gaining a badge from our program:

Captain Bob: I just wanted to say thank you, I received your gold package today and not a moment too late.  I took my physical agility test Tuesday and earned a time which will hopefully boost me into the Chief's interview for Yuba City Fire.  It's no excuse but I received the notice six days before my interview and your CD's and book helped me dramatically in the short 1 day period I had to study them (when they were loaned to me) before my interview about three weeks ago.  I listened to them on the eight hour trip to my interview and when I got to my hotel I did an overhaul on what I had prepared for the next day.  Needless to say, I made it through the Captain's interview board thanks to your guidance and developing personalized answers.  Now that I have the set for myself and a recorder (don't leave home without it) I will be spending a lot of quality time preparing for interviews to come.  I definitely won't be caught off guard again.  Thank you again, I will let you know of any updates.  Brett

My name is Brian Barney.  I want to thank you for your program.  I rocked my oral test a few weeks ago for LA City.  I was a little skeptical, but i read your material all over and took it all to heart. Barney

My name is Eric Sanchez. I just passed my first written exam and when I received my oral interview I bought and completed you gold package for entry level firefighter.  I ranked in the top 15 out of 82 candidates and I am now going to the chiefs oral for 6 immediate positions. Eric

Captain Rob: We did an over the phone interview and it worked! Wish I had done this
program first instead of 3 years down the road!

Thank you for making an unobtainable dream come true! Mike
 

After buying your CD/video program and your book, I have seen my scores really improve. I have taken 6 tests in the past year and have scored in the top bands on all of them. I just went to my first chief's oral last week. I am 1 of the 3 finalists for an opening in a small split FT/Volunteer dept. I should hear something this week.

Thanks for your help. Jason Fleming
 

AS FAR AS THE CAPT. BOB PROGRAM GOES I WOULD HIGHLY RECOMMEND  IT!!!!!!!!!!!! ALTHOUGH I AM STILL IN THE PROCESS OF TESTING, SINCE I DID THE PROGRAM AND INDIVIDUAL COACHING SESSION , I HAVE HAD 2 CHIEFS ORALS, AND ITS ONLY BEEN A MONTH AND A HALF.

Dear Captain Bob: I'm in the process of becoming a firefighter and I came across your web site too late for my first interview.  After ordering your program and reviewing it, I realized all the mistakes I made and have realized why I wasn't hired.  I am in the process of going through the top 30 questions and revising them.  Scott

I have read your material and have done a coaching session with Rob about 5 months ago. I came up to your home with my friend Lucas right before a seminar you did at Chabot College. During your seminar you had me stand up and tell the people about my experiences with you and Rob. Well, everything is working out great. I am 4th on the list for Stockton and number one on my dream department. I have a psych test Thursday and would just like to hear your advice. I read your special report over and over, but it would be comforting to hear your voice. Thanks for the help and encouragement so far. Hope to see you at the SFD bage ceremony one day. Thanks, Khris

Captain Bob; I purchased your interview package, tape, work book and audio cassettes.  I used them, developed my script and did well on the first interview for Portland, Or.  I am 50th on their list.  That was back in May of 2003.  I just got a letter on Friday informing me that I only have a week to prepare for the Chief's oral as it is this coming Friday the 27 of August.  I am going to work up a new resume, form a new script and record myself to practice.  I know that using your program gave me an edge going into my first interview, they actually asked me 2-3 of the exact questions I had prepared for!  I am already nervous for this next phase and this is the job for the department I really want.    The list is for firefighter, and I am already finishing my paramedic training.  Additionally I have a college degree and 2 years of volunteer experience under my belt.  I am thinking about getting coaching from you and or your son, but I am working on a student's budget.  Do you have any suggestions for me to improve my chances and become a better candidate?  Sincerly,  John

Captain Bob,  I met you a few months back while standing in line to pick up an app. for Stockton fire.  You asked me what i was doing to prepare for the job of firefighter.  I had just started medic school at the time and you where right.  It was the hardest thing i have ever done.  I purchased all of your information a few days after meeting you and was shocked how much i didn't know.  I just wanted to thank you for actually helping me through my medic school.  I started all of the pre req. the day after my honeymoon and quickly found out this would not be easy trying to divide my time between full time work and school.  What i was forgetting was my wife.  Medic school really took a toll on our marriage as you can imagine.  As i came to the last few chapters in your book i realized what was happening.  I was so stressed out over school i forgot to give my wife to attention she deserves and needs.  I made the effort to spend a majority of my free time with my wife and worked on my communications with her.  We are going strong now and our relationship is better than ever.  The lesson i have learned is like you said " Don't forget the home front".  I hope to be e-mailing you soon about getting my badge.  Thank you for sharing all of you wisdom and your passion to help others.  Sincerely,  Joe Holland

I just wanted to drop an email thanking you and letting you know that I just scored 100%, yes this is NOT a typo, 100% on my oral interview.  Your books and tapes have totally changed my whole theory of how I take the oral interview and I know I would not be where I am now if it wasn't for you. Captain Rob, I am terribly sorry we could not have a chance to get together over the phone before the interview, my schedule has been crazy with the 2 jobs, wife and school, as you could well imagine!  I just really needed to say thank you to you and Captain Rob, and god bless you

Capt. Bob  

Hey!   Just thought I would let you know .I had my Glendale interview yesterday and I am very excited! Can’t really say that I nailed it ,but, for the first time I was able to format some of my script ,and I think I see what you are talking about.

I feel that with help from you and rob I will be successful In getting my badge.

I received your gold package Saturday afternoon, and I purchased a tape recorder!!! WOW this thing is as uncomfortable to talk to as an oral board!

Anyway, I just wanted to tell you that I am following your suggestions now ,and I am ready to (come in out of the cold )

I have many apps in, including Long Beach .I would like to continue to progress in your program with coaching and what ever else you suggest.

CaptBob hello, my name is Jan. I saw you on-line and wanted to thank you for your advise on one of my posts and the CD/tape you have put out. I saw many mistakes I have made in previous interviews and have taken measures to correct them. I had 1 of 2 interviews with the Madison Fire Department here in Wisconsin and am just keeping my fingers crossed. Thanks again
Jan

I was referred to you by my good friend Dan who used your program
and interview coaching last year.  He and I applied for Des Moines Fire
Dept. last year at the same time.  He ended up #2 on their list and got
hired. I didn't even make the final list.  He swears by your program, and
from the videos I've watched I'm very impressed.  I have applied again, so
far I've taken the written.  The Physical agility test will be some time
after Oct. 25th, the official dates haven't been released.  After that,
the next step is the oral boards.  Which is why I'm contacting you, I would
love to use your interview coaching.  I'm don't have an exact time frame of
when the oral boards will begin, but I'd like to start the coaching sometime in the coming weeks.

Would you be available to coach me sometime in the next month or so?
Ted

Dear Capt. Bob:I purchased your tapes/video about 8 months ago.  I was able to do well on the written, pat, and oral and received a call about a week ago that I am scheduled for a Chiefs Oral in about 2 weeks.  I did the things you suggested for the oral (practice, tape, signature story, etc), but am sensing some anxiety due to the fact that this the chiefs oral format is more "a get to know you" experience.  I reviewed your website regarding the chiefs oral, but any suggestions would be appreciated.Take Care,Cole

Cole:Bravo on your success.  The anxiety is normal because you do not know what to expect.  Just keep using your best stuff you have prepared.

When you're ready for private coaching, call my son Rob direct @ 707-869-1330, e-mail: nrtc@sonic.net

Multiple Job Offers!

I keep reading and hearing how no one is testing or hiring.

While my son Rob was doing a coaching session with a candidate who was preparing for a few orals, he asked him, “What are you going to do if you get two job offers?” The candidate laughed out loud. Well, this is just in from that candidate:

Hi Capt. Bob,

How are you doing? I don't know if you remember me, but I came up and had coaching with Rob around April time in preparation for orals in So. Calif. Anyway, just want to let you know that I got a call from the Chief about two weeks ago and am going through backgrounds with them now. I am also going through backgrounds with the other City. I think I might have to make a decision on where to go. One of my questions is, what are some of the things I should look at as far as helping me make a choice?

Also, what can I expect out of the psychological exam. I have two of them coming up and never have taken one before?

Thanks for your reply and making the fantasy land orals so much easier and fun. The Entry Level tapes and video were great tools. It is great to see the light at the end of the tunnel after years of testing and now I might have to make a choice. Thanks again, Bob

Reply:

Candidates don't believe us when we tell them once they get our Entry Level Program working, they could expect multiple job offers. It is my opinion and experience to go forward with both (no don't let them know of each other unless they ask specifically by name the other department) and make the final decision as the process unfolds. You never know what's going to happen in the hiring process. Follow each job offer until the end of the process with a written offer. If you like one department better and tell the other one good by, what are you going to do if the one you like doesn't hire you?

One of our candidates got 3 job offers in 8 days. He went forward in all 3, and then made his decision.

This might help making the decision. Take two pieces of paper and draw a line down the center. On the left put all the pros for both departments. On the right put the cons. Listen to what your wife says. Pray. Prayer is where burdens change shoulders. More will be revealed along with the steps above to help you make a decision. What ever you decide, go through every step of the hiring process until you have an offer in writing. It’s good experience and you have the ultimate hammer to politely say no or pass on the first round.

Since 40% of firefighter candidates fail the psych, you need our special report on how to pass the first time! Don't be surprised if both departments send you to the same psych doctor. Check it out:

http://www.eatstress.com/psych.htm

Follow up from another candidate:

I went to my psych. with out having enough time to get your special report. One week later I received a letter withdrawing their offer. Thus far I have been unable to find out what component I did not pass. But in other news, the other department sized me for turnouts and issued me all my other gear today. I took the medical last week and as of yet have not been contacted by the background investigator. I got to shake the chief's hand and meet some more of the guys as well. They gave me a helmet with a "Firefighter" shield on it. I am in disbelief and my jaw hurts from smiling. Thanks for the help.

Reply: Our psych report can be e-mailed within hours.

I just got back from our local farmers market. A guy walks up with a Lynnwood Washington FD (he was here visiting relatives). He said, “You’re Captain Bob, right?” Yep. Turns out Scott was a fire explorer with our department. He went to Washington state for his degree, met his wife to be, got our program, tested and was hired by a department and recently lateraled to Lynnwood. Here he is beaming with his chest all puffed out and his wife by his side holding their young daughter. Does it get any better? Made my day.

Our candidates just keep stepping up and taking advantage of the opportunities. It proves that it’s more important than ever to score as high on the oral board to get that shot at that badge. The proof is in the badge!

This from Paul Lepore Captain: As I keep preaching; It's all about the interview. To me it's pretty simple. Once a candidate figures out the interview process he or she scores well on each interview. When you do this over a period of time you end up high on eligibility lists. As a department hires they pull names from the list. As everyone knows we have hired (and continue to do so) hundreds if not thousands of candidates in the last few years.
As a candidate is placed on more eligibility lists his or her chance of getting hired increases.

"Nothing counts 'til you have the badge . . . Nothing!"

Fire "Captain Bob

Good day sir-

I just want to say thank you for presenting your knowledge through the
audio/video powerpacks.  After watching and listening, you opened my eyes
widely to the oral interview.  I was on two orals prior to purchasing them,
and realized I probably looked like a fool in front of the board.  I will
have an opportunity in the near future to use that knowledge passed on to
me, and to tell you the truth, I feel I might have an edge over the other
"clone" candidates.  I do have a quick question though.  I am currently #4
on a list.  That list was one year old this month.  I know for a fact that
they didn't hire yet.  Is it proper for me to call and ask what the status
is.  e.g. do they plan on hiring anytime soon.  They did state they were
going to hire 3-5 when the final list was made.  Any insight?  Thank you in
advance for your time!

Sincerely-
Bryan Gallup

Hello Captain Bob—I have been using your audio/video and books for entry level firefighter interviews.  I also just completed a coaching session with your son Rob.   It took me several hours to recover from his blows to my pride but I am Sooo glad I had that opportunity.  My skin is a little thicker after Rob worked me over.  I appreciated the brutal honesty.

Thank you so much for all of your VALID information.  I’ve spent years looking for this kind of help and direction.   Kirk

Hello Rob its Colin McElroy, you coached me with me Seattle interview a
couple of weeks ago.  I just wanted to let you know that the initial
screening interview went well.  I was much more confident and prepared after working one on one with you.  After I left the interview I felt as though I
had done very well, but then I remembered that I didn't verbally list all
of
my certz.  I did a good job of stating my experiences and education, but I
wonder how my score is going to reflect that I forgot to state my
Firefighter I, Firefighter II ect...  Above all it was a great opportunity
and who knows maybe I'll get a call back in October.  I really appreciate
the coaching session and feel that it has been one of the best investments
that I have made towards getting my dream job.  Thanks, Colin.

 Subject: Re: Coaching


> Rob,
>
> I am so excited!  I found out a couple of days ago
> that I did awesome on the Oral Board!  I made a 98%
> which was actually the second highest among the 50
> people that they chose to come in to interview...I am
> now sitting at number 3 and they are going to hire 12!
> You truly were great in helping me turn my otherwise
> clone answers into original and interesting answers.
> They have thrown out the psychological portion of the
> test, so the only thing that remains is the polygraph,
> math and reading test(for paramedic school), Chief's
> oral, and the medical exam...I am soooo stoked right
> now.  I am preparing for the other portions just like
> I did the oral, but I am starting to see that light at
> the end of the tunnel.
>
> Thanks again Rob!
>
> Forever greatful,
> Derek Bryson

Hey Rob,

             Just wanted to let you know that I scored 95.68% on my oral boards in Alameda. That puts me # 2 on the list. Thanks. My question for you is that I've got a chief's oral board coming up. I've never been this far before and I wanted to know what to expect for the chief's boards. You can email me here or call me 510-377-9188. Thanks again.


Dave

Captain Bob,

Thank you in advance for all of your help.  I ordered your oral interview preparation materials, "conquer the job interview".  I watched the video tape, listened to the audio tapes, and practiced tirelessly.  I took your advice, and in 1 year, I have had three oral interviews.  I have no fire experience and no academy training.  I recently completed my EMT-B, and took the NREMT exam last Saturday.

I was placed on an eligibility list (#17) after my first interview.  I went to backgrounds with the other department, and was placed on an eligibility list.  This department had ~ 1000 people take the written, ~130 interviewed, and 25 were sent to backgrounds.  8 were hired.  I wish I would have asked for further assistance throughout the remainder of this process.  Lesson learned.

I have recently completed my oral with LAFD, and I received a background packet after my interview.  I don't want to make the same mistake twice.  I was told that I will be contacted in 2 months by my background investigator, and then a background interview will be set-up approximately 2 months later.

I also have a Firefighter Candidate Questionnaire to complete in 2 weeks.  Conviction records, education, fire service related training, specialized training, volunteer experience, employment history, and hobbies.

Sounds like an introductory background.  I don't want to minimize the importance of this packet due to its size(10pgs).compared to the background packet (37pgs).

I would like to be able to employ your services, and request advice regarding this matter.  I know that you are busy, but I appreciate any insight or assistance.

You can contact me at your convenience.

Thank you again.

Genuinely,

Capt. Bob,

       I've talked to you a number of times on the phone and you have yet to steer me wrong. In the last year, at different departments in the Chicago suburbs, I've come up 2nd out of 115, 3rd out of 250, 2nd out of 75, and 1st out of 35. Every time, I got an immediate job offer. Before I got into the firefighting process, I thought I would fly through all of the polygraphs and psychological interviews. (I have bachelors degrees in psychology and biology from a Big Ten school.)

How wrong I was. The first department I was extremely candid and got bounced at the poly. The second and third department I passed the polygraphs but was again honest to a fault and I got tossed at the psychs.

After learning a hard lesson, I got your "Conquer the Psychological Interview" report and the one recommended by you from another site. I breezed through the psychological interview at the fourth department after reading the reports.

However, next week, I have to go back to the same polygraph place as job one now with job four. I'm messing myself, thinking no matter what I tell them I'm screwed. They have the results from my first one. If I tell them the same thing as before, I get bounced, and if I tell them something different and pass the test, it won't match the first one.

If I had found your site BEFORE I took those flunked psychological interviews, I would have the badge. A great girl I met, after telling her about getting rejected three times, and why I did, (I believe it had a significant role) stopped dating me. To all of you who don't think you need it, and have yet to take your first psych, BUY THE DAMN REPORT! It is so worth the 20 or 50 or 100 bucks. The starting salaries of those jobs ranged from 37 to 41 thousand dollars. I've spent thousands of dollars and years of my life to get my medic license and firefighting certificate, all for naught. If you're even THINKING about not getting this report, you might as well go be a parking lot attendant. If I had found this site in the first place, I would have the dream job and the dream girl-instead I'm still looking for my first badge. This story is entirely true. Don't learn this lesson the hard way like I did.

Dan

More on the Psych Section of our FREE “101 Inside Secrets How to Get a Badge by Clicking here:

http://www.eatstress.com/faq.htm

As Dan knows, “Nothing counts ‘til you have the badge . . . Absolutety nothing!”

Dear Captain Bob-

I just had my first oral board in over three years a few days ago.  I've been a full time firefighter-medic here in michigan for the past three years, but am looking to make my escape (why not get on a world class department? and besides, there has been an awful lot of talk about layoffs, so I may as well stay a step ahead).  In the past, I always found interviews to be very tough; I would find myself shaking, my voice would change pitches of its own accord, and at best, I would manage to stammer out some very weak answers.

Buying you audio and video tape package was one of the best things I ever did.   I practised with a tape recorder and video camera, and memorized my script.   Then the big day came.  I found that while waiting for my name to be called, I got a little nervous, but not as nervous as I had been in the past.  When I was called, I walked in with far more confidence than I had in the past.  I felt that practicing had removed much of the nervousness.  I was still a little shaky, but nothing like my last interview.

The interview itself was unlike any other interview I've ever had.  The three panel members showed no emotion at all, and asked me eight questions, which were also written on the table in front of me.  Some of the questions, I know I nailed.   Some of the questions were very vauge, and when I left, I felt worried that I had dropped the ball.  Adding to my anxiety was the fact that I was only in there for about seven minutes, far less than half the time allowed.  None of the questions allowed room for a "Signature Story."  Should I have taken more time, and forced a "Signature Story" into the interview?  Is it a bad sign that the interview was over so fast?

Sorry my email is so long, I know you're busy, but I would appreciate any thoughts.

Also- do you sell products for written tests?

Thank you for your time (and your products!)

-Fergus Johnson

Dear Captain Bob,

I recently bought your audio and video tape package, I
am very impressed with your program.  I have listened
to the tapes over and over, and am re-watching the
video as I write this.  I have come up with a script,
and use a tape recorder almost daily.

I have been a full time firefighter/paramedic for 3
years now, but am looking to make a lateral move.
Why?  Several reasons: 1) The city is poorly run,
constantly in budget crisis, and the city manager is
talking about laying off 2 firefighters (I'm lowest in
seniority), 2) I am sick of michigan winters, and 3) I
want to be on a well respected, progressive big city
department (my mother always told me that if I'm going
to do something, I may as well do it right).

In about 2 1/2 weeks, I will be taking the written
test and oral board in Seattle.  I don't think I can
come up with words to describe how badly I want to get
that job.

I know you live in California, and I live in Michigan.
This makes it difficult to schedule a private
coaching session.  Is it possible to do coaching by
phone?

Do you know of any particular things to expect from an
oral board in Seattle?

Thank you for your time, and your program.

Sincerly,  Dave

Dave:

Thank you for the kind words. We have helped several candidates get hired in Seattle using the exact program your are using.
 
One on one coaching sessions are where you get dialed into making your best
presentation. It can make the difference between being down on a list and
being in the top 10 going for the chief's oral. Candidates armed with this
information are the one's who are smoking past you in the oral, grab the
badge and leave you as the bride's maid again. We know because we get the
calls when they get their badge!  Over 2,000 candidates have received their
badge through this program. When you're ready for private coaching, call my
son Rob direct @ 707-869-1330, e-mail: nrtc@sonic.net

Captain Bob, just wanted to say it was a pleasure meeting you finally in person.  The seminar was great and the coaching INVALUABLE.  Rob was able to help me so much.  I still have some work to do in polishing up my presentation, however I feel alot better now that I got the coaching.  Rob had so many great ideas and ways of saying things that I can now bring out.  I'll keep you updated.  Much appreciation.  Thanks!  Nate   Phoenix, Arizona

 Hey Capt. Bob,
   First i want to say thank you on behalf of, i'm sure every firefighter candidate, or employed firefighter to whom you give valuable information to.  I really appreciate the time you put into helping people out.  Secondly, and the main reason for my email, is that I have an oral interview with L.A City Fire on Aug 19th.   This will be my first interview with a fire dept ever, and i feel like i'm not exactly sure on how to prepare myself, or what to wear.  I will of course dress nice and professional, but are they looking for very conservative, or not necessarily?  I am a woman and didn't know if a pant suit, or skirt suit were more appropriate.   Thank you in advance for any information you have to offer. 

Angela

dear Capt. Bob,

     i just turned 20 years old and have been in an Explorer
Program for the last 3 years. i have been promoted from Captain,
to Batallion Chief, and now to the Chief of my explorer post.
ive seen alot in my 3 years and had alot of help in mock
interviews. but, i could never say what i intended to say in my
interviews for san diego, chula vista and a few EMT companies.
my sister heard of your tapes and bought them for me. i sat down
and listened to them and watched the video. and now i am at the
top of the list for my chiefs interview. i have u to thank
Captain, u have given me a new direction and a new fire for this
job. i thank you again for your encouragement.

sincerely,
        tony

Capt Bob,
I have sent you some email's in the past regarding some different issues.  Thanks for the responses.  I have purchased your tapes and video.  I'm now on four hiring lists.

Yesterday I completed a Chiefs interview for Poudre Fire Authority in Fort Collins Colorado.  They interviewed ten and hiring five.  Not sure how I did but think it went good.

The next step is the drug test and pysch test.  I think they said it was the MMPI??? test.  Are you familiar with this exam and are there any secrets to not getting tripped up?

Thanks for all your help.

Dear Captain Bob,

I have recently been selected to continue the hiring process with the
Sparks, Nevada Fire Department.  Thanks your informational tapes and
excellent website, I was able to stand out from the rest and succeed with
the oral board.  I would like to request an opportunity to discuss the next
segment of the process which will include a backround check, polygraph test
and pyschological evaluation.  I am available anytime for this private
coaching and would be very grateful should you be able to further assist me.
 

Sincerely,Brian

Captain Bob,
I wanted to take the time to thank you once again. You probably don't
remember me. My name is Gary from CO. I used your
tapes over two years ago to help me get my badge with a suburban Denver Dept. I am loving every minute of my job, but the opportunity has come up for me to test at my "Dream Dept. So I pulled out the tapes and wiped the dust off as well as the tape recorder, and went to work. I came out #5 after the final interview.

I attribute being #5 as opposed to # 40 to your program. I actually got
feedback from people who I know on the Dept who were amazed by the personal examples (the nuggets) that I was able to bring to the interview, this interview was based a lot on situational type questions like: tell us about a time when........      So thank you! Knowing that I would be getting a call for a chiefs interview and background packet, and hopefully a conditional offer after that (this would come in mid July).

Captain Bob,
I recently took my Lieutenant's test.  I will let you know how I did.  I
feel real good about it.  Your information and insite was very helpful.
Bryan

Hey Captain Bob!  I bought your audio/video program a year ago
and I can't begin to tell you how much it has helped me to do so
well in oral boards.  I recently had an oral board interview
with city of Fresno and I feel that I nailed it.  It really felt
great walking out of the oral board truly feeling like I had
dropped the bomb on the panel.  I haven't received anything yet
from Fresno(I just had my interview this morning) but I believe
I will have a chiefs oral in the near future.  I got over a 90%
on the written, and I smoked the physical agility and the first
interview, but I am a little worried about the chiefs oral.  Do
you have any suggestions or words of advice that would help me
in the chiefs oral interview? Any tips that you have would be
greatly appreciated.  Thanks again

I've used your audio/video pack, done private coaching with Rob and have improved my scores dramatically.  In fact, I'm going to my first Chief's Oral ever on Monday,  with a deputy chief for the Alexandria Fire Dept.

I intend to stay on that "winning pony", but was wondering if you could give me any insight on what to expect.  How different will this interview be from the oral board?

Some background:  There were 2 FF and 1 Lt. on my panel.  There were a lot of diversity, honesty, and stress-reaction questions.  AFD is bringing 60 candidates out of 123 in for the Chief's interview, but the department rep I talked to did not know how many they are looking to hire.

Thanks for your help,
Eric French

Dear Captain Bob,

I am writing to express my deep appreciation for all the help, encouragement, support and motivation you have given my husband.  He has corresponded with you by phone and e-mail on several occasions.  I have noticed such a dramatic change in my husband's attitude regarding testing.  I have never seen him work so hard to achieve his lifelong dream of becoming a Fire Fighter.  He has taken advantage of the advice you've given, via e-mail, phone, website and tape and it has increased his confidence greatly.  He is really working hard this year, dissecting every question, putting a lot of thought into each and every question, using his tape recorder and using all the advice he can get from you.  He does not have the badge yet but I personally feel that it's going to be his turn soon thanks to you.  I am really thrilled and grateful that he found your website.  Most of all I am really grateful that you have generously spent your time helping him, by responding to his emails and answering his phone calls.  You don't see many people these days giving of their time to help others achieve their dreams.

My husband plans on taking advantage of your coaching.  I hope we can then meet you in person.  When my husband gets on the job I will make sure to tell everyone that he did it with the help of you.    Thank you so very much!  Thank you, thank you!

Hi Capt. Bob -
I subscribe to your "FireZine" newsletter and read many of the responses you post on "Perfect Firefighter Candidate".  I can't tell you how valuable your advice has been for me.

Well, I've passed my written, oral and now I know my medical and
background is coming up soon.  Although I haven't received notice of
when my medical exam and background check will take place yet, I'm
wondering...how big does your credit history play in your background
check?  My credit is not the best,but for the past 2 and a half years
I've been on a debt consolidation program and am slowly working to
rebuild my credit file.  Will my bad credit history affect me in the
hiring process?

Thank you in advance for your help and advice!

Hello Captain Bob, This is Vincent Camp. I just made 33 in March and i'm very excited about my progress toward being an S.F firefighter. My dad told me to put in my application for the S.F fire department in August of 2001. The next step was the written test in September of 2001. I received the written test results in December of 2001 and thank GOD I passed. The next step was the oral in March of 2002. I received the oral  results on May 1st 2002 and thank GOD I passed.

The best feeling about all of this is that I never had any prior education in the field of firefighting and this is my first attempt trying to pursue this
career. My father bought me two of your books with your video and audio  in mid August of 2001, leaving me only three weeks to study for the written test. I studied approximately 10 hours in that three week span.

Your teachings are so effective that by test time I felt very confident. In mid January of 2002, my father paid for me to attend your son Roberts' coaching session. I studied his material approximately 10 hours in a month and a half.

With Robs' coaching style I gained great confidence for my oral. Captain Bob,

keep up the good work and to your students DELIVER THOSE NUGGETS!!!!!!!!!!!!!

Captain Bob, my name is George Santos.  I talked to
you about a month and a half ago about the SFFD oral
boards, and how short the interview was.  After
studying your tapes and books for a week and a half
with my cousin and a friend who were also trying to
get in, we all went in, they asked us the 5 same
questions, then we were done.  I thought thta was it,
I had no connection whatsoever with the panel, it
seemed like they didn't like me, and I thought I blew
the whole process right there.  Well, two days ago we
got our results, and I passed the orals as well as my
cousin.  Unfortunately, my friend didn't.  Out of 1500
candidates interviewed, only 597 passed.  What's next
is a background check and some class in June, then the
physical agility in late August, early September.  I
am so stoked.  After thinking I failed the whole time,
I actually passed.  So that's where I am now.  I'll
tell you, if it wasn't for your books and tapes, and
our practicing your techniques with each other, I
would of failed.  Preparation was definitely a key.
Even though I was ready for 100 questions, I only had
to answer 5.  On my way to that badge...

Gentlemen,

     Once again, thank you for an impeccable job coaching. I really liked the reactions I got  from the oral board today. I had six questions, I didn't gag, I didn't over-yakk but I told just enough of my own stories to keep 'em writing. One fellow crammed three lines of handwriting into a single spaced comment box, and another guy had exclamation points all over his notes on one of my answers. I had them listening with rapt attention, smiling in the right places and they almost seemed disappointed when I finished my answers.

        P.S. I referred a friend of mine to you. I shoulda done it sooner, but I was a little selfish on that account. Hopefully you'll hear from him tomorrow, his oral is on Wed. I know he should have more time, but after all, friend or not, we're competing for the job. A last minute polish on his part, with your guidance, may really be good for him.

    Thanks again.

 Hey Rob!  The big day is tomorrow and I know that I am ready.  I have been going on the big 3-4 hour drives by myself over the past few weeks and I am ready to go in there and get the job.  Two nights ago I had a physic tell me that I was going to place second on the list ( I'll take any positive influence that I can get at this point).  Thank you very much for the services that you and your father offer. I believe that what you do is help the true firefighters jump through the hoops that have been created it seems to keep out the firefighters and let in the book worms.  I have realized that it takes more than being a good firefighter to get this job and what you have done is not only brought me to a level to compete for this job but put me in a class above the rest.  I will call you or e-mail you tomorrow to let you know how it was.

 Later Richard

Where have you been all my life?????  I have searched bookstores, firefighter magazines, I even bought the video of chief somebody from southern Cal that invented the "Clone answer".  Nothing out there...  Nothing, has helped me like your tapes. I haven't even started using the tape recorder yet (I'm still working on my script).  But I've learned more from your tapes than three years of testing and a decade of career
preparation has taught me.

I suppose I should introduce my self.  My name is Wayne.  I have been a firefighter since 1998, with two different departments.  Prior to that I was an ER tech, a Phlebotomist, any thing that would keep me in the medical field while I finished Paramedic School.  Before that I was a full time Flight Medic in the Army.    I'm willing to work hard to get what I want, the before mentioned took about eight years.  It all paid off because I got not
one badge but two on my own.  But...  I haven't been able to land the big wet juicy career at a large FD.

And I know why I never landed the BIG CITY FD job.  All of your candidates
must have been passing me by, and not a damn one of them mentioned you or your services.   Because I have never heard of you, until I found you on a "Link" when I was at a fire career web sight.

I just wish I would have found you earlier.  Last year I started testing again.   The first FD I sought after was Hayward.  I bet you could have given me some coaching on that one...  I fell in love with that FD.  If there is a better department for me out there I am scared to see it.  I went through the testing.   After the first interview I had a letter come to the house, "You scored a 98.5%".  The letter went on to say I was ranked #2, and could
I call for a chiefs interview.  So I kept doing station tours and talking to the training guys.  Which was hard for me because I live out of state.
 

By the time the chief board came I felt ready.  In the board there was not one question they asked I didn't have a pre-planned answer for.   Much like your program but, I never used a tape recorder.  After that I did a background check.  My background in real clean, and some of the guys I met from the stations tours were telling me I was as good as hired.  But... yep, you guessed it, no job offer.  This really sucked because I was away in
Texas getting married.  I had to call the day before the wedding to get the results, so if I did get the job I could fly home after ward to get ready to move.  I was devastated.  I still am trying to get over the let down.

Since then I have taken a few tests.  I put in for the Lateral
Firefighter/medic at Contra Costa CO.  Again I wish I would have had this program.   Rob, I would have loved to had coaching for that one.  I came out #17 and don't expect to hear anything else.  I believe they will only take 10 to the chiefs board.  My letter said they would continue the process after the holiday season.   But Rob, correct me if I'm wrong.

I think I have accomplished a lot on my own but, I'm willing to do what ever it takes to get the badge I want.  I will be working with a tape recorder by next week.  I am a firm believer in a tape recorder; it helped me study for several things in the past.   But I've not tried it for an oral board.  Ultimately I will be calling to schedule a coaching session.  I really have looked all around to find something like the service you offer, but ran across it by accident.  Never the less I found the recipe for
success.  Thank you very much.

    Sincerely,
              Wayne

 Dear Captn Bob,

I just had my interview for Santa Clara County Fire on Jan 11th.  The strategies that I learned from your website and Audio/Video package were integral in helping me structure my responses/research. Four out of seven questions were variations of your 30 most asked questions.  It was my first oral interview.  Once I got over my first initial blurred vision, dry mouth, shaking hand and stone face I relaxed and shined.  I will know my results on Jan 20th.  Something that I found very valuable in my prep was reading the departments business plan.

Thanks again, Andrew

Capt. Bob:

I think I am one of the perfect candidates for your program. why?? I have ff 1 & 2 in with California, Arizona, & Dept of Defense, and full-time experience over the past 6 years. I always score high on written test, yet still botch the orals!!! Upon doing my station visits for my next oral (coming up on the 16th), the newest ff/para on the dept gave me the tour (unfortunately I showed up unannounced, now i know better) and I asked him directly what he did special to get the job. He directly told me about your program, which unfortunately have never heard of since I botched another interview a month ago!!! Upon receiving your program I've learned more the first 24 hours than I have the past 6 years on how to get my dream department (or close to it ) badge. I'm permanently attached to my tape recorder now too.. Thanks for putting the package together!!!

Rob,

I dont know if you remember me but I had a coaching session with you over the phone in about June.  I am still testing but my scores have been much better.  I am finally on a few list around our state.  I was just contacted by City of Tacoma, WA Fire Dept.  I am currently #16 and they will be hiring about 20 by March so I have been preparing for this. Thank You again for your help!  It has made a difference.

Thank You, Larry

Hello Bob,

I've been reading your site, and wow! I wish I would have found it earlier!! great site!

I really want to order your video set, on interviews. Please send me a link or something to order it! Thanks a million   Shane.

Shane

Hi Captain Bob,

 My name is Steven Antle.  I live in Winnipeg, Manitoba, Canada.  I am currently enrolled in the selection process of my local Emergency  Services College and need your help.   I have recently heard about your entry level audio/ video program.   From what I've been told it is the single most important tool for recieving a badge.  I have already completed the physical and written exams and passed with flying colors.  My oral exam is on the eleventh of January and fear that because I live in Canada, my package won't arrive in time to assist me in my quest.  I am up against terrific odds this year because the College is only conducting one hundred twenty interviews and are accepting sixty four students.  With your help I know I can get that Badge.  What should I do?

 Sincerely, Steven

 Dear Capt Bob:

A funny thing happened on the way to earning my Paramedic cert.  First of all I was able to use my interview skills to talk my way into the Mountian-Valley Medic program, all applicants are supposed to have at least 1 year ambulance experience. I had none.

         Now I been offered 3 jobs by three different ambulance companys by using my intervew skills and showing my acceptance letter into the Medic program.  I accepted one of the jobs and am now working as an EMT for doctors hospital, on the ambulance in Yosemite.  I also get to help out in the Clinic, so I am getting lots of patient contacts.  I work 48 hour shifts so I was able to keep my other job.

          The doors that have opened up for me because of your advise has just blown me away.  I haven't even started to work on the Fire Departments.  Once I complete the Medic program I think I'll be in a position to pick where I want to work.  Becoming a medic is going to be the best thing I ever did.  Thank You again for your advise and encouragement.

Robert

Capt. Bob,

Thank you for the help.  I ordered your tapes and bought a recorder.  After much practice, I went through two oral boards.  On previous processes, I had been getting knocked out in the interview phase.  I received conditional job offers from both departments I interviewed with after using your system. 

My only problem I have now is, who do I want to work for. 

Again, thank you.

Tim

 Captain Bob,
                  I recently tested with a three station department in LA County. I passed the oral interview and was placed in band A. Two days after I received a phone call telling me that I had an interview with the Chief of the department, yet I have not gone through background or medical. I have never been to a chief's interview (that I want to admit) and really do not know what to expect.  Your audio/visual tapes ARE WHAT GOT ME HERE!!!!!!! You are the greatest thing that has impacted my adult life next to my marriage and birth of my daughter. I sincerely want to say thank you sir. But, back to the original question........I understand that I am going to the chief's interview because of what I have done up to this point, I will stay on that winning pony. I am just not sure as to what kind of things HE may ask me. Should I research the city more, should I be prepared for questions concerning my non-fire related volunteer work, reserve time, family, kids?????? I really do not know what to expect and I don't want to ruin this chance I am presented with. I frequently read your postings about candidates like myself that failed to get your advice as the process continued, and found themselves out of the running. That is why I so desperately WANT your advice.

Hello Bob,

I used the oral board and promo tapes a few years ago and then loaned them to someone who never returned them. I wanted to replace them. I recommend them to anyone asking for help in getting hired or promoted.

Keep up the good work - thanks - happy holidays,

Jim McCormack
Indianapolis Fire Department
Fire Department Training Network (http://www.fdtraining.com)

Capt. Bob,

I can't begin to thank you enough for all of your help.  I am not going to make a mistake by trying to tackle any phase without your consultation.  You and Rob have helped me get to the finalist phase for Four major dpartments in Colorado and I have had fifth (offer) that I turned down from a smaller department that is in a huge state of change.  It was a tough decision, I
justified it with the following: being a finalist with 3 of the largest Colorado Departments (Denver, Aurora and Colorado Springs) and another finalist opportunity with South Metro made the upside opportunity too great to pass up by taking a bit of a risky offer. 

I have this dept. that may want to give me a polygraph for a fire
position (not firefighter). on the other hand I have already passed
backgrounds with another dept,  for  firefighter. Just waiting to get picked up.  

PS you tape and private coaching has got me these two great opportunitys.  James.

Hi Captain Bob,
      About a year and a half ago I tested for a specific fire department.  The first oral interview given was a "structured" interview.   I purchased your seminar tapes, watched and listened to them a couple of times, took some helpful notes, and flew through the interview with all of the confidence in the world!!!  I made band one, and just this week, was notified that I've
been chosen along with a select group fo people to continue in the hiring process for a tentative academy scheduled for March 2002.  

I'm ecstatic to say the least......but  now I have the big interview in two weeks.   Personnel told me the interview should take about a half hour.   I know its all or nothing now......
                             Sincerely,
 
                                    Misty

 Hi Captain,

You probably don't remember me as we've only spoke via. e-mail once, and a few months ago at at that.   Anyway, I've been testing hard for about 18 months now, and after reviewing your audio/video package and practicing numerous times, I am seeing considerable improvement in my oral scores.  In fact, prior to learning how to "present my package," 40th was my highest ranking on any Dept. lists.   Since, I am ranked 2nd on a smaller department, and am going to a Chiefs Interview for potential hire in 2 weeks!   FYI - I called and spoke to Rob for private coaching a week prior to my initial interview for the County Dept. for which I have the upcoming Chiefs Interview. 

 Thank You. Kevin

 I purchased your tape set recently, and I have to say thank you. My first interview after the tape was a 93%. I have never scored that high. I am well on my way to improving and getting my job I deserve.  Thank You.

 Hi Capt. Bob-
I bought your system and it has been very helpful.  Thank you!  I am now scheduled for a Chief's interview for Pleasanton/Livermore on Nov. 1.  I was wondering if you had any tips you can give me for Chief's interviews or if you have any insight that you can share.  Thank you for all that you do, the valuable information that you share, and for helping people land their dream jobs!
-RP

 Capt.Bob

I just had My Oral interview with a Fire Department.  When I answered a question , one of the battalion chiefs said you nailed that question.  When I told them about their department, they told me that I really did my homework.  Thanks for helping me bring my own nuggets to this party, I will let you know I go further in the process.

 Thanks Bret

Capt. Bob

 A week or so ago, I ordered your material on interviewing. Today, I had my second interview with a city and town that are doing a joint recruitment. I probably won't know for a while exactly how well I did, but it felt good.

I like to give thanks where it's due, I watched the video, listened to the tapes, video taped myself and as a result, I felt more prepared. Thank you for helping me help myself to become a better candidate.

 I have my first interview with Phoenix Fire this afternoon, and I expect it to go as well or better. Jeff

Captain Bob,

I just wanted to let you know that I just got your audio and
video combo.  I dont know if you remember me but I talked to you through
email a couple of weeks ago about my dream to work on Phoenix Fire.  I upon
listening knew exactly why I didnt get farther in the process last year
immediately.  I cloned myself in so many ways and was totally unaware of it
until I listened to you and how you talked about the different areas of
cloning.  I am really looking forward to putting it to practical use.  I am
using my tape recorder and I feel so much better already.  One part of the
video that really stood out to me was where your son told his story and then
you could see the change in his closing statement the next time he was
before the board, prepared.  It was so impressive, the change.  I have until
January to get ready for next years process.  The first oral boards will be
conducted sometime in May.  Sometime before then after I practice and get my
nuggets together I will be getting together with you for some coaching. 
Thanks alot Captain!  Me and my wife really appreciate the help!  Nate

Captain Bob, I just wanted to let you know that I just got your audio and video combo.  I upon listening knew exactly why I didnt get farther in the process last year immediately.  I cloned myself in so many ways and was totally unaware of it until I listened to you and how you talked about the different areas of cloning. 

I am really looking forward to putting it to practical use.  I am
using my tape recorder and I feel so much better already.  One part of the video that really stood out to me was where your son told his story and then you could see the change in his closing statement the next time he was before the board, prepared.  It was so impressive, the change. 

I have until January to get ready for next years process.  The first oral boards will be conducted sometime in May.  Sometime before then after I practice and get my nuggets together I will be getting together with you for some coaching. 
Thanks alot Captain!  Me and my wife really appreciate the help!  Nate C.

I took a psych test with the written, I don't believe there is one for hire.  It is a real small rural Iowa Fire department (a start nonetheless) I nailed the psych after getting your stuff and doing a teleseminar with you!  I got a 96 on it out of 100!

thanks,Dan G 

 Hi Captain Bob!  My name is Joe Donnelly.  I just purchased the
audio/video tapes for entry level oral interviews.  I have been listening to
it everyday and night to spark nugget answers in my mind.  I've been working
with the worksheet too.  I typed out the questions into my computer and wrote
down a rough outline script.  Then I bought a new tape recorder and just
started to work with that.  I even bought a new suit this week.  All this
just in time for an oral with Sac Metro this Friday and an oral with Milpitas
on the 14th.  I have been testing for exactly a year now and I wished I have
bought the program a year ago.  This already has opened by eyes to nugget
answers.  I just have to put it to use at these upcoming orals.  

Dear Captain Bob,
After two weeks of searching the web for information that could give me the edge on getting into a paid department, last week I hit the jackpot when I discovered your website. I read into the wee hours of the night and ordered the Power Pack series including Fire Up Your Communications Skills.

Already I've watched the video and listened to the tapes twice. Because of you I am encouraged more than ever that I will indeed get that badge -and soon, despite the fact that I have no certificates to speak of and have been a member of a
volunteer department for only six weeks. We will see, but I am PUMPED!!! I took my written exam for the city I'm applying for and scored a 92%.

My agility test is in a few weeks and I'm fitting up for it and confident, and then of course the oral board will follow very soon after. I plan on studying for the oral like nobody's business. 

Capt. Bob!!!
    I have great news!! I borrowed your video from a friend. A few days
before my interview. I thought I bommed it because I was so nervous and I
froze about 3 times. They were very friendly and understanding. I used some
of your suggestions. I got a call today for a CHIEFS on FRIDAY!! Now, I will
need your help and advice reguarding the psych exam if I make it that far!! I
don't know what I need to do to...is it obtain a book, video or do I need to
talk to you!?!? You are a VERY MOTIVATIONAL SPEAKER!! I don't think I could
have done it without your advice!! YOU ARE THE BEST!! Thank you again!! :)
Sue      By the way, I will take ANY ADVICE YOU HAVE FOR THE CHIEFS ALSO!! :)

Cpt Bob:
I have recently purchased your enrty-level
audio/video package and the book Eat Stress.... they are very, very good resources not only for the fire service and getting hired but about life in general.

I have to take this time now to say that you are a very
inspiring and intellegent individual who has convinced me that hands down down no doubt about it,the oral board is where all the marbles are! Sir...i cannot believe i did not discover your wealth of knowlegde sooner.

I am currently employed by a bay area department but it is not what i am looking for to fulfill all of my dreams and goals that i want to achieve in the fire service. I am in the process of a test write now as we speak and my oral is in about 3 weeks! I want to shine too put myself in a position to have a shot at the badge.

I am asking you for help on what can i do to
prepare myself...i have done the audio/video tapes,
halfway through "Eat Stress..., completing my script, got the recorder going for me and currently revamping my resume! You have turned a desire of getting hired into a towering inferno that i cannot help but to think about everyday!

You are the man with all the nuggets...what else do
you suggest i do in 3 weeks that can help me get in position? Thank you for your time.

Christopher