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Stories Make the Point!
As with any other promotional process it is usually agency specific. Not all
departments give seniority points. The test could involve a written, practical
and oral.
Although the engineer’s test is mostly technical information, adding stories
delivers bonus points. Fred was asked on the practical portion of an engineer’s
test what he would do if he experienced hot brakes. After giving the technical
textbook answer, he told an actual story how he experienced the problem last
summer while fighting a wildland fire.
Steve was going for his third engineer’s test. Even though he had the knowledge
and acting-time experience, he hadn’t made high enough scores on the previous
lists to get the badge. When asked questions, he would just give the standard
technical answers. Everything changed when he started caboosing signature
stories as part of his answers.
Steve was a firefighter in Arizona. He had also been a firefighter in Detroit.
You’ve heard of Devil’s Night during Halloween? Steve had worked many Devils’
Night attacking a fire, picking up and moving to another fire. I asked him if he
had ever used these stories in his answers during testing. He said, "No." I
marvel why candidates have these great "Nugget" treasure stories that no one has
ever heard. These stories can demonstrate their experience and they don’t use
them.
During his next engineers test, Steve was asked if he were fighting a fire and
was given an order to pick up and move, how would he do it? He told the panel
how he would do it technically and then took the panel to Detroit Devil’s Night
recreating the magic, excitement, and the color of the actual events when he had
to pick up and move all night. Steve couldn’t believe the difference in his
testing score. Again, firefighter’s love firefighter stories. He was confident
and conversational because he was on his own turf. His signature stories. His
own experiences. Oh, by the way, Steve got the badge this time!
George was asked the same question about picking up and moving on his engineer’s
test. After his technical answer, he told the story of exactly how he used the
skill as an acting engineer at a commercial fire just a few months ago. His
engine was originally spotted in a safe area to supply water for the fire
attack. As the fire expanded in the 2:00 A.M. fire. There was a danger of
collapse that could involve his rig. He took the panel on the engine with him
with enthusiasm and the excitement of the moment (that most firefighters relate
to), alerted the incident commander to notify the crew he was supplying to pull
out. He shut down, picked up and respotted his engine to a safer location,
hooked up and had water flowing gin record textbook time. George can puff his
chest out now wearing his badge!
Phil is the technical advisor for his department. The toughest part of Phil’s
engineer’s test was his oral panel. Even with acting time on two lists he just
couldn’t get fired up during the interview, until he started using his signature
stories. Remember seeing the news story on national television of a retarded
child that climbed up an electrical tower? Phil was the technical guy who knew
how to get him down. So. When Phil was asked a technical question on his test,
he followed it with BAM, BAM, BAM with that great story. Yep Phil got his badge
too.
So no matter what position you are testing for, your signature stories will help
you pull ahead of the other “clone,” answer candidates.
"Nothing counts 'til you have the badge . . . Nothing!"
Fire "Captain
Bob"
www.eatstress.com
888-238-3959
Ask "Captain Bob" Any
Question
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