We received this e-mail a few months ago.

 CAN YOU HELP ME!!!!!

I have been testing for 10 years and have taken approximately 73 tests. I want to figure out what the heck I'm doing wrong, so I can get the badge! Firefighting is my passion and my dream career. I've come to far to let this go. I've read your web sight and I believe this system can work for me.

I have exactly two weeks till my next oral board....

Reply: This was certainly a challenge. Eric had credentials and was not a dummy. Like many candidates, he was just stuck in the process. Since money was tight for Eric, Rob and I discussed this situation and felt if we offered our Gold Package Program and a private coaching session at no cost to Eric it would put our program to the full test.  We had two weeks until his next oral.

The Gold Package was sent next day FEDEX.  Rob did the coaching session the following week.  Eric had his oral board the following week.  After several weeks this department hired 8 candidates.  Eric was one of the 8!  After taking 73 tests for ten years, he was able to turn it around in two weeks to gain a badge.

This from Eric:

Captain Bob and Captain Rob,

First off I would like to say THANK YOU!!!!!!

The two of you have really helped me find the tools that I needed to ACE the Oral board and get the best career in the world and TO GET THAT BADGE!!!!!

I have been testing sense 1993 and in that time I took a total of 73 tests. While I was testing I got really close a couple times however, I would fall short from receiving the badge.

Something was holding me back from getting the badge and I had no idea what I was doing wrong. I was striking out in the oral boards, and I felt demoralized hearing about someone who just got their badge after taking only two or three tests. “What on earth were they doing to get the badge“??????? As you would say Captain Bob and Captain Rob, “Presentation, preparation, patients and practice“.

After reading the material, listening to the CD’s and watching the DVD, I started to understand I needed to change my ways of thinking. I grew extremely excited to learn your material and I could see where I messed up on past oral boards. I studied your material, practiced and tapped into the coaching session. NOW I CAN SEE HOW TO DO IT THE RIGHT WAY! The coaching was extremely helpful and gave me the confidences for my up coming oral boards. I thought I was seeing the process in 180 degrees. The program and coaching enabled me to view the oral in all 360 degrees.  What an advantage.

The next oral board I had went incredibly well and, a few weeks after the board I received the best phone call. “We would like to hire you on to our Fire Department”, (MY ANSWER- YES, YES, YES, AND YES) (STATED WITH THE UP MOST EXICITMENT). I get emotional every time I think about that phone call. I won‘t ever forget that moment! This is the moment in my life that I have been waiting for. It’s finally here (THANK YOU GOD)!!! My recruit class starts in early March and I’m looking forward to starting what I love doing, FIRE FIGHTING!

Captain Bob and Captain Rob Thank you for helping me make my dreams come true!!!!!!!!!!!!!!
Sincerely, Eric S.

Reply: After taking 73 tests over ten years, Eric was able to turn it around in two weeks to gain a badge.  Eric said his dad is more excited than he is (if that’s possible) and wants to drive him to his first day at the academy like taking him to his first day at  kindergarten.  Ha.

"Nothing counts 'til you have the badge . . . Nothing!"   Ask Eric